Director of Operations and Technology
Insurance Australia Group (IAG) is the parent company of an international general insurance group, with operations in Australia, New Zealand, the United Kingdom and Asia. Its current businesses underwrite over $9 billion of premium per annum, selling insurance under many leading brands including NRMA Insurance, CGU, SGIO, SGIC and Swann (Australia); NZI, State and AMI (New Zealand); Equity Red Star (UK); and Safety and NZI (Thailand).
I'm an experienced award-winning professional with a passion for people leadership, being innovative creating new solutions and achieving results. Excellent knowledge of B2C / B2B / B2B2C business models and SaaS (Software as a Service). Specialties: End-to-End Leadership across the value-chain: Software Reliability Engineering (SRE) | Marketing & Communications | Sales | On-boarding | Delivery | Service Fulfilment | Operations | Business Process Optimisation | Change Management | Digital Technology | Product Management | Growth Hacking | Cloud, Mobile, Social and Data | Accounting | Tax | Advisory | Insurance | Start-ups / FinTech / InsureTech | Corporate Partnering | Gamification | Digital Communities | Workforce Management & Planning | Underwriting | Thoroughbred Horse Racing and Breeding
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