Claire Rawlins Email Address

Chief Information and Innovation Officer

Insurance Australia Group (IAG) is the parent company of an international general insurance group, with operations in Australia, New Zealand, the United Kingdom and Asia. Its current businesses underwrite over $9 billion of premium per annum, selling insurance under many leading brands including NRMA Insurance, CGU, SGIO, SGIC and Swann (Australia); NZI, State and AMI (New Zealand); Equity Red Star (UK); and Safety and NZI (Thailand).

A strategist, futurist and digital technologist who anticipates how market forces and emerging technology trends can impact organisational design, business models and the workforce of the future.  An innovator and disruptive thinker with an ability to deliver new products and eco-systems to transform organisations into digital businesses. Her ability to co-innovate, collaborate and re-imagine industries makes her a trusted advisor to many at all levels globally.  She is a passionate advocate for Human-Centred Design, agility, Lean, STEAM and contributing to the thought leadership for the future of the workforce. Claire brings more than 30 years of digital/technology/business transformation experience.  She has advised and held executive leadership roles in iconic companies across a range of industries (Finance, Telco, Retail, Insurance and Airlines) geographies (AsiaPac, EMEA and the US) such as AirNZ, British Telecom, National Broadband Network (next gen broadband for Australia), Woolworths, Fidelity, Commerzbank, BNP Paribas, Lloyds Bank, Insurance Australia Group (IAG) and Coles. Claire is passionate about people, sustainability, diversity, inclusion and genuinely wants to make the world a better place. The new norms of business and digital not only mandate increased levels of digital maturity in enterprise businesses but also commitments to purpose.  Claire understands the perspectives and challenges of C-suite and board leaders leaning in to the 4th industrial revolution. Technology when used for good can change the world.