Business Delivery Director
Reed Exhibitions is the world s leading events business, enhancing the power of face to face through data and digital tools at over 500 events a year, in more than 30 countries, attracting more than 7m participants.
I am an experienced business analyst, comfortable working across multiple CRM technology platforms, with proven success in rollout and adoption of complex global CRM systems. I have worked in the world of CRM and business process management for over 7 years, working for multiple global companies spanning different industry sectors such as Hewlett-Packard and AON-Hewitt. Specialties: Business Process Modelling, CRM system design and Implementation, Business engagement, facilitation and adoption, stakeholder communication, Business Analysis, Sales Remuneration, segmentation and targeting, sales operations, pipeline, order, marketing and financial reporting
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