David Hatter Email Address

Director of Global Process Improvement

Reed Exhibitions is the world s leading events business, enhancing the power of face to face through data and digital tools at over 500 events a year, in more than 30 countries, attracting more than 7m participants.

A senior business leader with responsibility for driving global IT strategy within Europe and experienced in providing proactive business support to the European operations of a complex global organisation. Key Achievements: • Consolidated diverse IT groups into single platform function and reduced costs by 60% whilst improving customer experience • Led European-wide SAP implementation project with successful single ‘go live’ across 23 locations with no business disruption • Led the harmonisation of data, processes and ERP systems across European operations which provided a basis for the SAP ‘go live’ • Successfully developed and managed large, diverse high-performing and happy teams within IT, customer service and business functions • Key contributor to the European leadership team to ensure that IT systems proactively supported business strategy and transformation