Board Member
iQor is a global provider of customer care and interactions, and Business Process Outsourcing (BPO) solutions. iQor specializes in providing data-driven, technology-empowered customer support and processing services. We're a value-added customer care provider of company and product support, emergency response, inbound and outbound sales, technical support, customer retention, order management, and up-sell/cross-sell. iQor supplies contact center analytics and services like customer analytics, business intelligence and scoring models. We're a non-voice IT enabled processing service that helps with cash application, data entry, deduction management, credit decisioning and chargebacks, and verification/reconciliation. iQor intervenes with 1st and 3rd party ARM services such as 1st party collections, 3rd party recovery, bankruptcy, invoicing and attorney services.
Hartmut Liebel is President & CEO of iQor. Headquartered in St. Petersburg, Florida, iQor is a global provider of intelligent customer interaction and hardware care outsourcing solutions with 32,000 employees in 66 Centers of Excellence worldwide dedicated to understanding each customer's DNA. Using data science and real-time analytics intelligence, iQor delivers extraordinary customer experiences that enhance revenue while promoting and protecting its clients' brands. iQor specializes in providing data-driven, technology-empowered customer support and processing services in the consumer and commercial markets. Prior to joining iQor, Hartmut served as Chief Executive Officer of Jabil Global Services, a division of global electronics manufacturer Jabil Circuit, Inc. (NYSE:JBL). Prior to joining Jabil in 2002, Hartmut served as Director of Business Development at Artesyn Technologies (since acquired by Emerson Electric), a power conversion and communication subsystems manufacturer. He has also held management positions at W.R. Grace, Bank of America and Merrill Lynch. He earned an MBA from the University of Notre Dame and holds the Charter Financial Analyst (CFA) designation.
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