iQor is a global provider of customer care and interactions, and Business Process Outsourcing (BPO) solutions. iQor specializes in providing data-driven, technology-empowered customer support and processing services. We're a value-added customer care provider of company and product support, emergency response, inbound and outbound sales, technical support, customer retention, order management, and up-sell/cross-sell. iQor supplies contact center analytics and services like customer analytics, business intelligence and scoring models. We're a non-voice IT enabled processing service that helps with cash application, data entry, deduction management, credit decisioning and chargebacks, and verification/reconciliation. iQor intervenes with 1st and 3rd party ARM services such as 1st party collections, 3rd party recovery, bankruptcy, invoicing and attorney services.
Specialties: -Fluent in Spanish, A+ Certification Course, Cutuco Sales Training Course, Microsoft Suite, Pipkins, ATLAS, Kana, Genesys, Avaya CMS, Blue Pumpkin, Impact 360, CMS 2.0, SQL coding, Hyperion systems, Aspect eWorkforce, NICE Systems, Pureshare, Six Sigma Trained, Teleopti and CUIC