Logo of Hgs

Tracy Findell Email Address


Job Title

Head of Technical Services


HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, backoffice services and digital marketing solutions.


PERSONAL SUMMARY A dynamic, proactive and results orientated manager with more than 20 years experience in ITIL service management. Ability to multi-task service delivery alongside staff management accountability. A highly organised, professional and conscientious employee who is known for delivering quality products and making sound decisions in fast paced environments. . A highly effective manager who has been responsible for large remotely based teams supporting a wide geographical area, encouraging innovation and consistency whilst promoting a strong professional work ethic. A proven track record for delivering service improvements, process changes and efficiencies using ITIL & LEAN principles. Experienced at negotiating, adhering and refining SLA’s to ensure business requirements are both agreed and met. Personally developed strategic solutions and reshaped frameworks which have been adopted as national products. Successfully planned service changes through stakeholder engagement, analysis, and participation using collaborative management. Managing the design and implementation of tools to fully validate and prioritize project milestones. Measured business critical successes using key performance indicators to ensure the achievement of strategic goals. Experienced in producing management information reports and checkpoints using agile project management. Carried out effective partner and customer communication strategies including delivering the senior management vision, empowering teams to ensure project deliverables were on target. Delivered changes as the lead in a high profile project that directly resulted in saving thousands of man hours per year to the business.

Last University
Attended Swindon college of Art & Design
Lives in United States.

Other people working at Hgs:

Freda StolzVice President, Human Resources Canada
Andrew KokesExecutive Vice President, Global Head of Marketing
Anthony JosephExecutive Vice President Global Human Resources
Namrita SinghB2B Analyst Finance and Accounting
Tim Schuh*********@teamhgs.com
Sridhar KrishnamurthyChief Executive Officer
Vida Arciaga**********@teamhgs.com
Florent FloraOn-the-job Trainee and ETPI Scholar
Shubhayu SenguptaSenior Vice President Human Resources Head Human Resources, India
Smita GaikwadSenior Vice President
Chris LordChief Executive Officer
Joanne MorrisonSenior Director Global Marketing
Wyatt ConradMarketing Growth Enablement Director
Parikshit Kalra PmpSenior Vice President- Solutions and Capabilities,-Global Growth Strategy HGS
Mandeep KwatraCustomer Experience and Digital Solutions Leader, AI Strategy and Design Thinking Certified Professional, Animal Rights Activist

How does this work?

Anymail finder is trusted by tens of thousands of companies to provide accurate contact information to their Sales and Business Development teams.

If you’re looking to find the email of Tracy Findell at Hgs then you’ve come to the right place.

Wondering if it's tracy@teamhgs.com, tracy.findell@teamhgs.com, findell@teamhgs.com, or tfindell@teamhgs.com? We have the answers for you.

Looking for somebody else’s email?

Find other Emails now