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Shubhayu Sengupta Email Address


Job Title

Senior Vice President Human Resources Head Human Resources, India


HGS provides a full suite of business process management (BPM) services from traditional voice contact center services and transformational DigiCX services that are unifying customer engagement to platform-based, backoffice services and digital marketing solutions.


I come with more than 23 years of deep Human Resources experience across both line HR and Consulting in global corporations, across multiple geographies and domains. I have worked in the big 4 consulting (professional services) organizations, global financial institutions out of the US and Europe, and now in the BPM sector of one of the leading Indian business groups. I have helped build entire organizations, right from translating enterprise vision & values to the geographic context and inculcating the enterprise culture, building the employer brand, designing appropriate HR policies & processes, establishing the “right” HR team, and formulating & implementing the entire employee capability build / run strategy for numerous businesses, in highly matrixed organizations with multiple stakeholders. I have extensive experience around Competency Design & Talent Management, Compensation & Benefits design, streamlining Performance Management, “right” sizing People Policies/Practices and driving the tenets of culture which provide the engagement glue in the organization, thereby offering an unique employee value proposition, in a high performing, innovative environment.

Last University
Attended XLRI Jamshedpur
Lives in Bengaluru, Karnataka, India.

Other people working at Hgs:

Freda StolzVice President, Human Resources Canada
Tracy FindellHead of Technical Services
Andrew KokesExecutive Vice President, Global Head of Marketing
Anthony JosephExecutive Vice President Global Human Resources
Namrita SinghB2B Analyst Finance and Accounting
Tim Schuh*********@teamhgs.com
Sridhar KrishnamurthyChief Executive Officer
Vida Arciaga**********@teamhgs.com
Florent FloraOn-the-job Trainee and ETPI Scholar
Smita GaikwadSenior Vice President
Chris LordChief Executive Officer
Joanne MorrisonSenior Director Global Marketing
Wyatt ConradMarketing Growth Enablement Director
Parikshit Kalra PmpSenior Vice President- Solutions and Capabilities,-Global Growth Strategy HGS
Mandeep KwatraCustomer Experience and Digital Solutions Leader, AI Strategy and Design Thinking Certified Professional, Animal Rights Activist

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