Information Technology Leader and Business Partner and Strategic Thinker
SYKES provides business process outsourcing (BPO) services to global leaders. We strive to enhance our client's brands, one customer interaction at a time.
Technology and leadership professional with broad experience in the telecommunications, media and BPO industry. Demonstrated success in managing systems, integration, project management, vendor management, industry best practices and proven leadership. Specialties: Server and Storage Architecture • Virtualization Technologies • Contract Management • Server and Storage Consolidation • Strategic & Operational Planning • P&L Management & Financial Operations • Emerging Technologies • Performance Management • Operations Management • Team Leadership • Organizational Development • Process Improvement • Organizational Change • Motivational Leadership • Organizational Achievement • Security and Compliance (ISO 27001, PCI-DSS 3.1 RoC/AoC, HIPPA)
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