First Vice President, Technology Leader of Digital Banking
East West Bank, products & services, accounts, online banking, login, home purchase, mortgage, invest, immigrants, new to u.s., homeowners assistance, FDIC, overdraft
Solution Architect/ Technology lead responsible for digital transformation, setting strategy for Agile, DevOps & Workforce, and accountable for technology implementation. Managing a team of 30 engineers supporting customer facing products for desktop, mobile web, mobile (iOS & Andriod) and tablet. Also, accountable for Dynamics 365 for Operations and API Management using Mulesoft API Connect. Strong knowledge in application development and involved in a wide variety of business Implementations. *Expertise in Soft Phone(Five9, Avaya), Chat(Live Person, Live Person, Live Message), AI, NLP, Machine Learning Virtual Assistant, Email Integration (Marketing Cloud) and BI tools. * Experience in building out Mobile app from scratch with infrastructure setup. * Expertise in software development life cycle and deployment strategies. *Knowledge in banking domain - pre and post sale activities, which include building applications for customers and operations. *Interested in new ventures and also provide guidance to any startups that are looking for advice on how to build their platforms. Specialties/Technical Skills: *Salesforce.com, Microsoft Dynamics, SSO, Chatter Answers Portal, Einstein platform. *Mule API manager and RAML over Anypoint Studio, Anypoint Cloud-Hub, API Gateway and Management. *Customizing and Configuring Microsoft Dynamics CRM 365, 2016, 2015, 2013, 2011 and 4.0. *GUI and Tools: Eclipse, Force.com IDE, Apex Data Loader, Apex Explorer,Ajax Toolkit for S-control,Apex deployment Tools, Five9 Administration tool. Tools and Apps: Five9 and Avaya Dialer solutions, Exact Target, Cloud craze, Informatica. *Content Manament Systems:Drupal, Joomla *Languages: Java 2.0, J2EE, JDBC, Java Swing, C, C++, OpenGL, JavaScript, Struts 2 framework, JSP, EJB, HTML, DHTML, SQL/PL/SQL,PHP Visual Basic.
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