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Lisa Lavin Email Address


Job Title

Director of Customer Success


Orvis is a family-owned retail and mail-order business specializing in high-end fly fishing, hunting and sporting goods.


Customer Experience Enthusiast! Experienced head of customer service, customer experience, and customer success for B2C and B2B organizations. with over 20 years of experience.

Last University
Attended Pace University - Lubin School of Business
Lives in Downers Grove.

Other people working at Orvis:

Jennifer KovacE-Commerce Marketing Manager
Sandra RossiVice President of Design, Development and Sourcing
Heather YushakMarketing Circulation Manager
Kenneth J SmithVice President Customer Operations, Retail Real Estate and Manufacturing
Michael PohlmanController
Gretchen FarrellChief Human Resources Officer, Stakeholder
Dave FinneganCustomer Experience Officer
Timothy DellesSenior Marketing Manager
Kendall VinsonVP-Information Technology
Brian GallowaySenior Director of Omni-Channel Marketing
Pam NemlichDirector, Human Resources
Ken SmithVice President Customer Operations, Retail Real Estate and Manufacturing
Robert BeanChief Financial Officer and Chief Operating Officer
John D. SebestinSenior Information Technology Manager, Applications Development and Support

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