Customer Experience Officer
Orvis is a family-owned retail and mail-order business specializing in high-end fly fishing, hunting and sporting goods.
An award winning Chief Interactive and Information Technology Officer with a proven track record of providing strong business results. Most notably, driving the transformation of Build-A-Bear Workshop stores into the newly designed 'Store of the Future'. Believes that partnerships and collaboration with key partners including CMO, COO and CFO is the key to produce break through results. Proven ability to articulate business and technical concepts clearly and effectively to both technical and non-technical audiences. Firm belief that business objectives and results should drive technology decisions. Expertise in interactive store technologies, ecommerce, social media, mobile, supply chain, business operations, business systems, security and business intelligence to support a high growth business environment. Dedicated, honest, loyal and affable with excellent interpersonal skills.
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