Director Technical Customer Support
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Highly motivated, dependable, customer minded professional with over 25 years of experience in technology driven companies. Have lead high performance teams that delivered exceptional customer service. Held a variety of technical positions in the past that included the following: application & technical support, business analyst, programmer, and programmer/analyst. All of these roles were customer driven with daily contact. I am a strong leader that works well in highly charged environments requiring urgency, strategic thinking, cross organizational collaboration and effective execution. Communicating effectively in writing and verbally with many levels of co-workers and customers including professionals and executives has been crucial in my roles. I believe in the team concept because more can be done within a functional group than can be done by individuals.
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