John Kerr Email Address
@firstsource.com
Information Technology Support Manager
Firstsource is a global leader in BPO and business transformation, working with the world's best known brands. We are big enough to deliver and small enough to care.
Seasoned IT professional with more than 20 years of experience in managing global m&a projects and operations across multiple geographies. Demonstrated excellence in Management, Client Service delivery & Escalation handling for both onsite and offsite teams. Proven track record in building high performance teams from ground zero. Strong communication skills used to deliver superior client service while fostering a culture of collaboration
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