Business Process Improvement Manager
DAC Beachcroft is an international legal business with offices across the world. DAC Beachcroft provides legal advice in Insurance, Healthcare and Real Estate and across corporate and commercial transactions.
I’m responsible for business process and system changes for the Claims Solutions Group at DAC Beachcroft and manage a team of Business Analysts. As a solicitor, I have dealt with personal injury litigation, property damage claims and costs recovery from a Claimant and Defendant perspective. I have extensive operational, project management and system knowledge having developed and implemented many of our case management systems. I have previously been responsible for knowledge management and management information within the Claims Solutions Group and have implemented numerous new systems and processes. Specialties: Operational excellence Case management Management information Knowledge management Project management
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