Chief Executive Officer
Founded in San Antonio, Texas, in 1952, Church's Chicken is a highly recognized brand name in the Quick Service Restaurant industry and is one of the largest quick service chicken concepts in the world. Church's Chicken serves up a rich tradition of gracious Southern hospitality and freshly prepared, high quality, authentic home-style fare, to help people provide affordable, complete meals for their families. Church's menu includes its world famous Original and Spicy chicken, Tender Strips and chicken sandwiches with classic sides and hand-made from scratch honey-butter biscuits. The Church's system consists of more than 1700 locations in 25 countries and system-wide sales of $1.2 billion. Throughout the world the company operates two brands: Church's Chicken and Texas Chicken.
Senior Operations Executive with strong strategic, leadership, general management and execution skills as demonstrated by delivered sustained revenue and EBITA growth in dynamic and changing markets. High-energy leader experienced in directing highly competitive franchise market with over $2 billion in sales, more than 2,000 restaurants in 19 states throughout the US. Track record of exceeding profitability goals, turning around under-performing franchises and driving increased revenue and market-share. Selected Achievement Highlights: • Turned around underperforming $2 billion division, increasing EBITDA 15% through unique local marketing plans in major markets of Los Angeles, Phoenix, Denver and Las Vegas through new restaurant inspection and rating system, increased accounts receivable collections, aggressive restaurant remodel program, improved consumer perception scores and refranchising of underperforming restaurants, producing 6% increase in sales. • Reduced $2 million annual corporate costs in restaurant communication process through streamlined daily and monthly materials and programs, leveraging e-based solutions for OPS manual, restaurant planners, training material. • Developed and implemented worldwide restaurant management training and certification process, providing savings of up to $30,000 annually per restaurant. • Transformed diversity training and hiring protocol, adopted nationally, increasing corporate sensitivity and awareness.
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