Lisa McDonald Email Address
@aspect.com
Senior Director, Human Resources Service Center
Aspect's call center solutions are built to help optimize your contact center performance through improved customer service and efficiency.
Dynamic HR Professional with 10+ years of experience enabling and leading HR Operations Teams across the globe to optimize efficiency and value to the organizations they support. Proven ability to enhance the user experience through thoughtful HRIS/HCM systems management, reporting and data analysis, benefit programs and wellness initiatives. Ability to support the business across a range of competencies including compliance and policy implementation, compensation, onboarding and offboarding strategies, M&A activity, HRBP and Employee Relations, workforce management, benefit optimization and cost containment, system implementations and training. Strengths Finder Top 5: Individualization | Arranger | Ideation | Strategic | Relator
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