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John Mccrea Email Address

abcdef@aspect.com

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Job Title

Vice President Operations and Customer Success

Company
Aspect Software

Aspect's call center solutions are built to help optimize your contact center performance through improved customer service and efficiency.

Bio

I am an accomplished and highly skilled Senior Database Manager and Emerging Cloud Data Technologies Professional, with over 19 years experience in Application Development, Systems & Network Administration, Relational Databases, Business and Data Analysis, Business Process Automation, Technical Support, Research, Team Leadership and Development, Testing & Training. I possess a rare combinations of diverse IT experience in various industries (Banking and Currency Exchange, Broadcast Television, Customer Relations Management, Department of Defense, Gaming & Entertainment Global Technology, Internet Security, Insurance, Online Direct Marketing, Retail Sales, Telecommunications and Start-up Consulting Companies), which I feel provide an unique perspective towards finding and implementing solutions. I have built and managed excellent teams by providing motivation, personal and professional development and guidance. I encourage my teams to find Innovative Ideas and to Excel during times of Change. This has lead to successful, productive, high performing and result-oriented departments within various industries. I have a solid experience developing strategies and processes that exceeded client expectations, improved customer satisfaction and increased revenue and bottom-line success. I am an excellent communicator and emphasize building lasting associate, coworker and customer relationships.

Last University
Graduated from University of West Florida
Location
Based in Lawrence.

Other people working at Aspect Software:

Donald DevineInformation Security, Privacy, Audit and Risk Management Leader
Evan DobkinSenior Product Marketing Manager Aspect Customer Experience Plaform PaaS
Beth Zindelb*****@aspect.com
Kristi GrassleySenior Talent Acquisition Consultant
Colin WhelanHead of Workforce Optimisation
Spencer MallderDirector Strategy
Lena PiongReg Human Resources Director
Stewart BloomOperating Executive
Joy Encinasj*****@aspect.com
Dara MacmichaelSoftware Developer
Marsha PikeSenior Director, Global Human Resources
Michael HarrisChief Product Officer and Chief Marketing Officer
Gregg ClevengerExecutive Vice President and Chief Financial Officer
Mariana PoletoEspecialista De Marketing
David Funckd*****@aspect.com
David RollingVice President of Customer Success
Astha Sharmaa*****@aspect.com
Sarah Andersons*****@aspect.com
Rachel Mullerr*****@aspect.com
Lisa McdonaldSenior Director, Human Resources Service Center
Wayne LockhartPartnership Manager
Robert Sharpsteenl*****@aspect.com
Leighl*****@aspect.com

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