Suraj Thapa Email Address

Associate Director End User Computing Services

Australian Catholic University is an education management institution which located in St Leonards, New South Wales.

My career has progressed from hands-on operational activities through to team-lead roles and into senior management positions. I am a dynamic and motivated result-driven strategic thinker and have a personal drive to succeed. I have a passion for outcomes, strong relationship management, introducing new processes, continuous improvement and innovation. I have significant experience in IT service management, architectural governance, technology strategy, the practical, pragmatic implementation of best practise frameworks to achieve strategic priorities of the business. I am flexible, innovative and willing to undertake whatever role is necessary to achieve successful, quality outcomes. I enjoy helping and enabling others to reach their goals in conjunction with building a service excellence culture. Key strengths: •Enterprise Service Management •IT Strategy, Governance & Leadership •Organisational Change and People Management •Pioneering new ideas •Developing the business case and project plan •Reviewing and improving business processes •Business Relationship Management •IT Service Management •ServiceNow •Microsoft 365