James Packard Email Address

Associate Chief Information Officer, Chief Information Security Officer

UMass Lowell, a midsized public research university located north of Boston, offers full- and part-time students bachelor's, master's and doctoral degree programs online and on campus.

Accomplished and innovative IT Executive with over thirty-five years’ experience spanning enterprise infrastructure services and support, software development management, and security operations in higher education and private industry. Proven track record providing technical leadership and vision while providing strategic oversight and line-management support of academic, engineering, and administrative systems. Demonstrated ability to drive efficiencies and save costs without compromising service levels and core mission. Fifteen years’ experience developing, collaborating, and implementing UMass System-wide UITS technology and policy initiatives. Core competencies include: - Strategic Infrastructure Systems Planning - IT Project Management; Business Workflows - IT Risk Management; Disaster Recovery - Desktop & End User Support Services - Enterprise Messaging Systems - Computer Incident Management - IT Security Awareness & Policy Development - Performance/Change Management - Budget & Cost Center Management - Computer Forensics - Vendor/Contractor Management - Network/Security Planning and Management - RFI/RFP Development - Vulnerability Assessments & Audits - Data Center Operations Management - Information and Data Security