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Erik Gerson Email Address


Job Title

Direct Marketer, User Acquisition, Customer Retention, Data Analytics, Customer Care and Customer Experience Executive


TIDAL is a global, experiential, entertainment platform built for fans, directly from artists around the world. TIDAL members enjoy exclusively curated content that directly connect artists with their fans in multiple ways. The service offers high-fidelity, CD sound quality music, high resolution video, an opportunity to discover new artists via TIDAL Rising, and unique experiences via TIDAL X. TIDAL is available in 52 countries, with more than a 42.5 million song catalog and over 140,000 high quality videos.


Results oriented marketing executive skilled in acquiring and retaining customers across channels and across verticals. Strategic business sense, adept at analyzing, identifying and capitalizing on unseen opportunities. Areas of expertise include: customer acquisition and retention, CRM, customer experience management, e-commerce, digital marketing, social media, telesales, channel management and execution, direct marketing, business analytics, database marketing and operations management, BPO Management.

Last University
Vanderbilt University - Owen Graduate School of Management
Is based in Del Mar.

Other people working at Tidal:

Marius Greve HagenLead Android Developer
Angela Zucconia*****@tidal.com
Lauren AckerlyProject Manager
Hazel AdaoAccount Coordinator
Anders HerningHead of Product
L. Carrolll*****@tidal.com
Lior TibonChief Operating Officer
Jason KpanaSenior Vice President, Artist and Label Relations
Haydon YoungMarkets and Subscriber Growth
James Harnessj*****@tidal.com
Sean Cameron CooleySenior Product Designer, Viewing Experience
E. Wilsone*****@tidal.com
Angelo SassoUnlocking the Power of Data, Analytics, and Customer Insights to Drive Strategic Decision Making
Jeff ToigBusiness Development Manager

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