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Dale Parchois Email Address


Job Title

Senior Vice President Customer Experience


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Forward-thinking executive with 20+ years of experience maximizing customer experience through expert leadership in service environments with a healthcare focus. Promotes financial and operational success, reflected in improved loyalty, operational results cost savings and increased revenues. Combines strong financial management background with superior leadership and communication skills to drive business outcomes and strategies.Specialties: Customer Service Strategy - Contact Center Design and Consolidation - Customer Channel Development - Performance Management/Measurement - Staff Development and Retention - Business Development - Finance/Budget Management - Expert Process Management - Organizational Redesign - Six Sigma Certification - Creating High-Performing Teams - Client Relations - Contract Negotiations - Team Member Engagement - Operations Direction - Leading Mergers

Last University
Graduated from Franklin & Marshall College
Lives in Highland Park.

Other people working at Stericycle:

Rob MoranVice President Operations
Andy NissenbergManaging Partner
Ty YoungTotal Joint Reconstruction
Marcos DominguezGlobal Marketing Director
Charles A AluttoIndependent Director, Board of Directors
Emma PeaceInformation Technology Director
Cláudia RamalhosaQuality Assurance Analyst
Amy MyersStrategic Vendor Management and Supplier Diversity Leader
Don HoughtonDirector Contact Center and Online Operations
Michael MankeSenior Vice President Information Technology Architecture, Digital and Development
Jeremy GrevenPresident
David Stahld*****@stericycle.com
Ann NickolasSenior Vice President, Sales Stericycle and Shred-it
Ezra HarrisStrategic Sourcing Manager Facilities and Engineering
Henry AyresNational Sales Manager
Kevin PollackDigital Strategist, Email Marketing, Global Practice Lead
Jeremy BoilesVice President HCS IS
Walter ChaseDirector of CRM
Jacques SredniCustomer Experience Processes and Technology Director Global Customer Experience Process Lead

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