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Marvin Madamba Email Address


Job Title

Senior Salesforce Administrator

Avalon Glass & Mirror

Sky Zone is the world s first indoor trampoline park. We re the inventors of fun fitness and the makers of trampolines as far as the eye can see. We give you one of the greatest workouts ever combined with awesome, healthy fun. We ve been voted the number one out of the box workout and the best party ever. Experience WOW the weightlessness of bouncing, flipping and landing in a pit filled with 10,000 foam cubes.


Experienced CRM Manager with a strong background in Salesforce.com implementations/administration and combining experiences in IT Management, Application Development and Support, Business Analysis, Project Management, and Process Improvement to identify business needs, define business rules, articulate system requirements, and plan for the execution and the delivery of projects. Hands on SFDC configuration experience and solution oriented. Confident in interacting with all levels of the organization to provide recommendations, training, and proactive best practice advice in the various areas of Salesforce.com. The objective of which is to maximize the company’s ROI in the utilization of Salesforce.com. Owned, implemented, and maintained multiple B2B and B2C Salesforce.com deployments. Led efforts in the data migration and functionality of multiple CRM systems into Salesforce.com. Worked with stakeholders to define, test, and deploy system enhancements. Streamlined the Service Cloud to make the case creating process easier for our representatives and to ensure the case owners have all the information they need to address client issues as quickly as possible. Seasoned manager overseeing a support staff responsible for product documentation, internal product training, bug fix prioritization, and external customer help site management. TECHNICAL SKILLS Salesforce.com System Administration: Role/Profile Setup, Workflows, Validation Rules, Apex, Dataloader, Reports & Dashboards, Custom Objects, Customer Portal, Knowledge Base, Service Cloud, Sales Cloud, Mail Merge implementation, LiveAgent Chat Support implementation Data Management: SQL Server Database, PostgreSQL Database, Data Migration

Last University
Went to DeVry University-California

Other people working at Avalon Glass & Mirror:

Raymond YeeManager of Marketing Analytics
Leanne BarenbaumRegional Management and Project Management and Staff Management and Training and Social Media Management and Customer Satisfaction
Steven Joltons*****@skyzone.com
Jeff PlattChief Executive Officer
Kevin Nealisk*****@skyzone.com
Josh ColeChief Marketing Officer Sky Zone Experienced in Digital, Brand, Performance Marketing and Customer Acquisition
Channing AndrewsEmail Marketing Manager
Ed Kearnse*****@skyzone.com
Vanessa Epesv*****@skyzone.com
Montserrat Perezm*****@skyzone.com
Shelby FoxFranchise Network Communications Manager
Michael DavidFood and Beverage Manager
Jeff PlattChief Executive Officer
Glenn LordChief Operating Officer
Jp Giuliotti MbaCustomer Technology Advisor

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