Michael Moore Email Address

Intern

SiriusXM delivers audio entertainment to vehicles from every major automaker, smartphones and mobile devices. SiriusXM is also a leading provider of connected vehicle services, including safety, security and convenience features, plus traffic, weather, and data to cars, trucks, boats, and aircraft.

Experienced Call Center/Operations executive who specializes in being able to monetize the call. Background includes all areas of call center management, both insourced and outsourced including vendor management and excellent contract negotiations. Developing customer care/call center operations for new business, startups or young developing organizations is a passion as well. Also possess a unique ability to manage/reduce costs without sacrificing quality, revenue generation or other key metrics that drive a successful operation. Additional experience and success with system/desktop design, IVR implementation, Lastly, I have a knack for building the right team (talent evaluation) at all levels to get the job done.