Roy Maclean Email Address

Senior Vice-President, Customer Experience

Sierra Wireless is expanding the wireless world with a comprehensive offering of hardware, software, and connected services for mobile lifestyles and M2M communications. Our customers rely on us for innovative, reliable, high-performing solutions and early access to new wireless technologies.

I am experienced in global leadership, operations, end-to-end customer experience, business ownership (complete P&L), product quality recoveries, and multi-site development. I focus on roles where there is opportunity for major change delivering products and services that significantly enhance the human experience. Specialties: My specialties are operations (manufacturing, delivery & support), customer experience, operational excellence, R&D, quality, and leadership.