Vice President, Digital Customer Experience
OhioHealth is a family of not-for-profit hospitals and healthcare facilities that has been serving central Ohio since 1981. Discover the difference WE can make.
An IT Leadership Professional with over 16 years of experience across multiple industries including: Healthcare, Higher Education, and Internet Services. In my professional experience I have demonstrated high technical and service management competency utilizing ITSM methodologies. Adept at managing multiple projects and teams simultaneously, my specialties include: •Project/Program Management •Training Design/Development/Delivery •Healthcare Information Management •Process Management and Governance •Helpdesk/Desktop Support Management •People Management/Leadership •IVR Telephony Process Design •CRM Design/Management •BPO/Contact Center Management •Content/Knowledge Management
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