Principal
Providence Equity becomes the lead investor in OEC. A leading global private equity firm with $45 billion in assets under management, Providence intends to help OEC expand its product offerings and parts delivery globally.
As Chief Customer Officer I have executive responsibility for focusing the company on the total relationship with our dealer, end user, and OEM customers.In this role I manage all of our customer-facing teams: Customer Care, Account Support, Product Marketing, Direct Sales, PartsBrokerDirect and Field Services. As a team we will work to improve our customers’ experience, as well as our products and services, and exceed our customer satisfaction targets.
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