Product Specialist and Customer Success Advocate and Project Management
Providence Equity becomes the lead investor in OEC. A leading global private equity firm with $45 billion in assets under management, Providence intends to help OEC expand its product offerings and parts delivery globally.
Product Specialist with demonstrated success rolling out product launches, managing projects and serving as software Subject Matter Expert (SME) in the Automotive Parts, Learning Management Systems (LMS), Insurance, Retail Shipping, Real Estate Management and Manufacturing industries. Self-motivated and adapts well to change. Exceptional work ethic. Able to advocate and liaise while providing excellent customer and client service and experience. Detail oriented while maintaining big picture focus. Experienced driving user adoption by implementing creative tools and materials showcasing best practices. Key areas of skill and expertise include: •Customer / Client / Team Relationship Management •Business Partner / Internal Teams Liaison •Training Content Creation / Training Delivery •Product Demonstration & User Adoption •Marketing & Promotional Material Development •Project Management •Product SME / Evangelist •Problem Solving / Issue Resolution •Small Business Owner •Cultural Competency / Diversity Additional technical skills include: Microsoft Office 365: Word / Excel (Advanced Level) / PowerPoint / MS Project CRM / Teams. Power BI / SharePoint / SugarCRM / Parature CRM
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