Namratha Dharshan Email Address

Assistant Director of Research

ISG (Information Services Group) (NASDAQ: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.

Vivid researcher with 17+ years of experience in market research including B2C and B2B research, passionate analyst in the CX domain, played a critical role in building and growing competitive analysis program, entrepreneurial, look forward to facing challenges and solving problems, a leader in the making - lead by example is my motto and finally mother of two + a pet. I bring knowledge in conducting competitive analysis, market intelligence, report writing, primary research, secondary research, quantitative and qualitative research. As part of the research, I have conducted research to understand technological impact especially digital technologies such as cloud, RPA, AI, analytics across the BPO industry. With technological background, strong leadership skills, MBA in marketing and nearly two decades of research experience, I embrace challenges and turn them into opportunities for higher learning curve, success, and growth.