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Jocelyn Hayes Email Address


Job Title

Lifelong Learner, Social Collaborator, Champion of Change, and Technology Evangelist


ISG (Information Services Group) (NASDAQ: III) is a leading global technology research and advisory firm. A trusted business partner to more than 700 clients, including 75 of the top 100 enterprises in the world, ISG is committed to helping corporations, public sector organizations, and service and technology providers achieve operational excellence and faster growth.


Jocelyn's blended experience in the practice of Organizational Change Management (OCM) and User Enablement Training enables her to successfully lead clients and teams while utilizing her deep experience. She provides thought leadership, hands-on delivery and management of OCM and User Enablement Training programs driving change in a positive way and building sustainable knowledge transfer.Jocelyn's peers recognized her leadership and appointed her to the prestigious position on America's SAP User Group Board of Directors where she was responsible for overseeing Membership and Volunteer initiatives and activities for a member community consisting of over 45,000 members and a budget of $20M+.Prior to joining executive ranks, Jocelyn built her technical abilities over two decades including process analysis, authoring technical design, configuration management and software implementations. Over her two decade career, she has worked in many diverse industries including Manufacturing, Retail, Logistics and Wholesale Distribution, Telecommunications, Insurance, High Tech, Satellite Imagery, Public Sector and Chemical.Specialties: ERP, specializing in SAP Implementations focusing on User Enablement thru Training and Organizational Change Management. Jocelyn also has deep SAP Functional Expertise, primarily in Logistics and Finance solutions.

Last University
Graduated from University of Michigan
Lives in Longmont, Colorado, United States.

Other people working at Isg:

David X. Locke**********@isg-one.com
Jerry RunnquistPartner and Managing Director Nordics
Christopher KingMarketing Technologist
Bill HuberPartner Digital Platforms and Solutions
Tom KucinskiExecutive Vice President Chief Human Resources Officer
Steven HallPresident, Europe, Middle East, Africa
Laura ('Elkin') MersingerGlobal Lead Marketing
Barry MatthewsFounder and Managing Director
Namratha DharshanAssistant Director of Research
Wayne ButterfieldGlobal Head of Intelligent Automation Solutions
Carl McloughlinChief Information Officer
Michael ConnorsChairman and Chief Executive Officer
Todd LavieriVice Chairman and President, Americas and APAC
James BurkePartner, Healthcare
Tim LeonardVice President of Finance
Eleanor Matthews**********@isg-one.com
Julian Pacheco CisspCyber Security Analyst
John Boccuzzi Jr.Senior Director, Research Sales North America
John FetrowSales, Demand Generation and Marketing Professional
Don Adams*********@isg-one.com
Chip WagnerVice President
Julien Escribe**********@isg-one.com
Russell ThomsonManager Enterprise Application
David BergerSenior Vice President, Communications Leader
Phil Hugus**********@isg-one.com

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