Scott Lamb Email Address

Global Strategy Leader

CU Medical, Inc. (Nasdaq:ICUI) develops, manufactures and sells innovative medical technologies.

Throughout my career in IT and real estate, I've developed a strong track record of leading both global and domestic operational / technical support teams that support long-term business objectives and consistently improve the customer experience. With my diverse experience encompassing the restaurant, healthcare, real estate, and technology sectors, I can quickly adapt to challenging circumstances and immediately contribute to the bottom-line. I've also developed a particular strength in turning around underperforming or failing support teams by leveraging my extensive technical, operational, collaborative, sales, and leadership skills. Whether it's implementing process improvements to minimize costs, increasing post-support customer satisfaction rates, or simply ensuring all implemented policies are focused on improving the underlying customer experience, I am well-positioned to make a positive impact on day-to-day support operations. Areas of Expertise: Process Improvement | Project Management | Customer Service | Global Support Operations | Security Provisioning | Technical Service Delivery | Service Desk and Call Center Management | Global Outsourcing and Insourcing | Budget & Account Management | Multi-facility Site Management | Internal Controls | Operational Effectiveness | Business Analysis | Cost Reduction | Training & Development | Real Estate Sales | Property Management | Real Estate Investing | Buyer and Seller Negotiations | Social Media | Digital and Print Marketing