Some informations about Rajiv Shah:
Manager at Ibs Software
Rajiv lives in Richardson, Texas, United States.
Graduated from Mithibai College, Mumbai University
-Proven Technically in IT Infrastructure Management expertise in Delivery and Support.-Operation /Service Delivery Manager, IT Manager, Project Planning/ Management, SLA Compliance, Vendor Management, and Project co-ordination.-Datacenter management; build / migrate / optimize-Successfully delivers large complex infrastructure projects and solutions through expert leadership of cross-functional on-shore and off-shore support organizations.-Customer Relationship Management-Skills re-engineering and productivity optimization, Mentoring and Leadership.-Prince2® (Foundation + Practitioner) and ITILv3 certified.-A motivated Team Leader/player, with a reputation for perseverance and success in technical skills & team handling.Areas of Expertise :-Infrastructure Service Delivery Management-Technical lead/ SME-Project Management (Transition, Transformation)-Remote IT Operations center setup / Offshore service delivery setup-Customer Relationship Management

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