John Marcks Email Address

Director of Information Technology Operations

Harley-Davidson designs, manufactures, and markets motorcycles.

A positive leader with entrepreneurial type vision to match technology to business objectives and lead digital growth. Technology disciplines across multiple business segments including manufacturing, sales, eCommerce marketing, and banking industries. Focused leadership on Team Building, Project Leadership, Hiring, Retention, and Development. Ability to build foundational elements of IT processes, roadmaps, and structure to ensure future technology success Executive Leadership in support of Infrastructure, IT Applications & IMS Operations (ITIL Service Operations Certified). Operational support of SAP systems. Building teams and processes to support and fuel our business. Through Agile and scrum training along with my Masters Certificate in Project Management, I help large scale projects to the finish line. Specializing in eCommerce, managed services, SAP, and Manufacturing Systems. Leadership Oath: - Seek to understand all point of views - Support employee and personal development to help contribute more to the organization and society - Promote honesty and Integrity - Always Provide extraordinary customer service Rules of Leadership: Share credit Have some fun once in a while Perpetual optimism is a force multiplier Check in with your team - often Continue to push Look for the step function improvements that can move the organization forward Focus on the positive as much as possible Force yourself to listen Communicate