Senior Design Researcher
eBay is a retail ecommerce platform that is designed to enable sellers to organize and offer their inventory for sale and buyers to find and buy it.
What I do: User experience and design research for product, service and system design.Why I do it: To make people happier, solve real problems, meet real needs, and help organizations be truly person-focused and stay competitive. How I do it: Through a systematic understanding of people, context, and experience.Skills + Strengths: + Comprehensive knowledge of the user-centered design process, research design, planning and project management.+ User experience research, including generative research (ethnography and contextual inquiry) and evaluative research (concept, prototype and product feedback through interviews and usability studies.)+ A knack for asking the right questions, building rapport, and quickly understanding new domains.+ Scoping projects and managing all aspects from beginning to end.+ Data collection, analysis and generation of insights and recommendations. + Stakeholder collaboration and consulting.+ Advocating for people and their needs, goals and values.For more information, please visit www.amysantee.com.