Susan Zhou Email Address

Business Planning and Risk Manager

eBay is a retail ecommerce platform that is designed to enable sellers to organize and offer their inventory for sale and buyers to find and buy it.

Awarded 'Washington's Best Legal Department for 2015'​ by NATIONAL LAW JOURNAL. SPEAKING ENGAGEMENTS include Inside Counsel magazine's 'Super Conference' in Chicago, International Legal Technology Association (ILTA) Annual Conference in Las Vegas and Association of Corporate Counsel's Annual Meeting, ILTA Webinar, and Legal Operations Podcast (Fall 2017), .RESULTS FOCUSED leader who has demonstrated the ability to partner successfully with the business and work as an integral part of executive leadership. OVER EIGHTEEN YEARS OF PROVEN SUCCESS in building / leading productive teams in highly competitive industries and fast-paced environments. HIGHLY ADEPT at analyzing a company’s unique business demands to determine opportunities for growth and for streamlining for efficiency. EXTENSIVE EXPERIENCE in the design and implementation of strategic, leading edge programs and operational initiatives to build engagement, retain top talent, improve productivity & market competitiveness and to control costs / enhance revenues.SPECIALTIES:DEPARTMENT PERFORMANCE and BUSINESS ALIGNMENT, optimization of organizational structure, shared resources and collaborationHR CONSULTING in employee relations, leadership, management coaching and counseling, complianceGLOBAL project management, strategic planning, process improvement and integration of systemsPROGRAM DEVELOPMENT and implementation for managing risk, professional development, and performance management OPTIMIZATION of external spend and vendor management INTERNAL BRAND development and integration