Harness gig work models and artificial intelligence to transform and scale customer service.
Storyteller, because stories activate our brains. Focused on opening new markets and boosting value through visceral understanding. I've helped 20 companies outmaneuver competitors from seed stage through IPO by effectively delivering narratives. I started out as a tech journalist - one of my first interviews was with Bill Gates - and remain committed to the fundamentals of matching audience, facts and interesting storylines. The most exciting company I've encountered is Directly, where I run corporate marketing. Let me tell you about it and see if you agree.