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Jonathan Ng Email Address


Job Title

Telco Vertical, Senior Manager of Account Delivery


Harness gig work models and artificial intelligence to transform and scale customer service.


Enterprise business leader providing customer engagement strategies to heads of Customer Care and Marketing for Fortune 500 businesses.Providing business solutions in High Tech, Telecommunications, Financial Services, and Consumer Packaged Goods.Skills:Customer loyalty/ aqusitionSupport cost reductionSocial customer careImproving customer lifetime valueCrowd-sourcing innovationVoice of the customerSaaS solutionsSocial media consulting

Last University
Graduated from Susquehanna University
Is based in San Francisco, California, United States.

Other people working at Directly:

Kevin IvesProduct Manager
Lisa WhiteAssociate Editor
Mike CabotVice President of Sales
Antony BrydonBoard Member and Co-founder
Dyylaaamm VwrerFull Stack Developer
Soon LeePeople Operations Lead
Jordan SnodgrassSenior DevOps Engineer, AI Response
Sinan OzdemirFounder and Chief Technology Officer
Karen SmithChief Revenue Officer
Shinal Lakshmans*****@directly.com
Andria StarkDirector of Digital Marketing
Jeff PattersonVice President Platform Performance and Co-founder
Antony BrydonResearcher
Puppet MillsSenior Quality Engineer
Jean TessierStaff Software Engineer
Andria StarkDigital Marketing and Content and Event Strategy and Corporate Communications and B2C and B2B and SaaS

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