Vice President Platform Performance and Co-founder
Harness gig work models and artificial intelligence to transform and scale customer service.
I've co-founded the web's first music distribution platform (IUMA, acquired by EMusic), one of the first enterprise social networks (Visible Path, acquired by Dun & Bradstreet) and helped develop the first personalized nutrition platform (ShopWell, acquired by YottaMark). As co-founding head of products at Directly, I manage a portfolio that includes enterprise-facing help desk and web apps and expert-facing iOS and Android apps. You can see what we're doing at https://www.directly.com. Specialties: Starting companies, rapid product development, finding product-market fit, brewing beer