Director of Support
Datalink Corporation is primarily engaged in developing or modifying computer software and packaging or bundling the software with purchased computer hardware (computers and computer peripheral equipment) to create and market an integrated system for specific application. in this industry must provide each of the following services: (1) the development or modification of the computer software| (2) the marketing of purchased computer hardware| and (3) involvement in all phases of systems development from design through installation.
Leader of a World Class client support team providing resolutions on complex Storage, Data Protection, Networking, and Compute solutions based in Eden Prairie, MN, Cary, NC, and Tempe, AZ. Tier 1 Partner Support provider for NetApp and Veritas; PSS Partner for Cisco; ASC Partner for Palo Alto Networks. Leader of Support Operations for managed services offerings on all product suites and solutions. Certified in ITIL Foundation for IT Service.