Information Technology Service Desk Manager
California State University, East Bay is the San Francisco East Bay Area's high-access public university of choice. CSUEB serves the region with campuses in Hayward and Concord, a professional development center in Oakland, and an innovative online campus. With an enrollment of more than 15,000, the University offers a nationally recognized freshman year experience, award-winning curriculum, personalized instruction, and expert faculty.
An IT professional with many exciting years in service strategy, design, transition, continual improvement, with focus in operations. Team leader and team builder that enjoys empowering individuals to optimize and develop strengths to accomplish goals and objectives. Customer focused to align business unit needs with service offerings and expand on those with new and emerging technology.