Director, Strategic Alliances + SMO Service and Contract Management
Colt provides world class Network, Voice and Data Centre services to businesses of all sizes around the world.
Been in Telecoms @ Colt Technology Services since Aug 1999.I've worked within many levels of customer service / experience throughout my career, whilst gaining both Prince 2 & ITIL qualifications.Whilst working in the telecoms industry I've gathered extensive knowledge in lots of different telecom products from Data, Voice, Managed & Colo services.Day in, Day out I thrive to deliver best in class customer service to all my touch points, both internally & externally whilst managing a small team of Senior Service ManagersWould like to one day take all my years of knowledge/skills & work outside Europe & be successful in another part of the world.
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