Ankit Agarwal Email Address

Associate Senior Manager

Colt provides world class Network, Voice and Data Centre services to businesses of all sizes around the world.

•Over two decades of IT leadership experience with a consistent track record of driving increased level of productivity and customer satisfaction •Overall technical delivery responsibility of all changes on Enterprise (Retail) Billing, Carrier (Wholesale) Billing, Mediation, Revenue Assurance, Fraud Management, Traffic Monitoring, Invoicing, Financial Accounting (ERP) and Purchasing/ Procurement platforms •Managed a team of 50+ people from distributed teams in a high performance culture, to achieve delivery of committed services in volatile environment •Results-driven individual with extensive experience in spearheading design, development, testing and deployment of Billing & Finance systems for telecom companies •Successfully managed a range of complex, multi-year, multi-million dollar projects, spanning all phases of software development, support and operations •Specialise in IT Programme Management, Software Quality Management, Business analysis & Process design •Executed projects at CMMi 5 using Waterfall, Agile & Scrum Methodologies. Good knowledge of Six Sigma, ITIL, e-TOM, Function Point Estimation •People Management role taking care of performance review, recruitment and people development (training, engagement & team building) •19+ years of experience working for American, European & Indian customers (with 2 years in UK) •Bachelor of Engineering (Electronics & Communication) from BIT, Ranchi (2002 pass out) •Lead Trainer at Wipro Telecom Academy •Lead the Systems Council at Colt's innovation forum