Bryan Ennis Email Address

Vice President Customer Experience Centers and Customer Relations

CarMax is an automotive retail company engaged in automotive repair and business of used cars.

At CarMax, we are focused on developing and delivering innovations that truly transform the way people buy and sell cars through honesty and transparency in all we do. I joined CarMax more than 20 years ago, first working in the company’s stores, and most recently I led the Product department, including all customer and associate facing software and digital experiences. Today, I lead CarMax’s regional Customer Experience Centers and Customer Relations department, ensuring that all customers receive iconic support as they progress through their shopping journey. My mantra: “Don't let today's success keep you from focusing on tomorrow's needs.”