Craig Todd Email Address

Product Owner, Reporting and Analytics

Calabrio, Inc. is a Computer Software company which specializes in call center, customer interaction, voip and more.

Passionate about customers and partners and delivering on the promise of a 360 degree integration of sales, presales, implementation, support, marketing and training to deliver raving fans. A talented technical professional with a sales and technical career spanning more than 25 years. 16 years in Business Intelligence, 6 with Indicee leading Customer Success and 7 of them leading the OEM PreSales team for Crystal Decisions and working exclusively with partners to integrate reporting and OLAP solutions into their product framework. Innate knowledge of the Microsoft Dynamics product line, having worked in the Dynamics channel with Great Plains, Solomon and FRx and their delivery partners from as early as 1998. 2 years developing product sales methodologies, training and demonstration materials and strategies specifically for Microsoft CRM within the Financial Services vertical market, engaged with a large number of Microsoft and partner sales teams on deals in Small and Mid-Market deals and opportunities in Canada, USA and EMEA markets. 2 years developing sales and marketing strategies with enterprise customers and partners to promote sales of Radius90, a new report writing platform designed to enhance Microsoft SQL Server Reporting Services. Specialties: reporting, business intelligence, CRM, partner development, public speaking, training