Ali Saeed Email Address

Chief Technology Officer, UK

Afiniti is the world's leading applied artificial intelligence and advanced analytics provider, which transforms the way humans interacts by pairing individuals on the basis of behavior. Afiniti operates at the cutting edge of telephony sales optimization| serving key FTSE 100 and Fortune 100 multinational clients. To date, Afiniti has delivered over $4 billion in revenue for its clients.\r\n\r\nAt the heart of Afiniti's proposition is its unique ability to measurably increase contact center revenue by 4-6%. Afiniti delivers this lift using its patented "Artificial Intelligence" technology to identify psychographic and demographic pairings between customers and agents which are more optimal than the random "longest waiting agent / longest waiting caller" strategy, traditionally deployed in contact centers.\r\n\r\nFounded in 2009, Afiniti has to date delivered over 150 programs across North and South America, Europe, Asia and Africa. Afiniti headquarters are in Washington D.C., with a further eight offices around the world.

My personal mantra is "empower engineers". I established my professional reputation as a software and technology evangelist back in early 2000s' and now work to provide companies with the agility and synergies to respond to new opportunities and give growth-oriented firms the leverage to compete on high-profile projects. I offer a unique combination of technical expertise and business savvy to support business objectives. My professional ethos can be summed as follows: Congruency between what you say and what you do. I have earned a reputation among my clients and peers as a leader who combines an exceptional level of technical expertise with unwavering integrity, professionalism, and commitment to finding the right solution to the right problem, at the right time. Specialties: Talent acquisition, Talent Development, High Tech Services, Talent Management, Competency Model, Performance Management, Succession Planning, Workforce Management, Organisational Development, Organisation Restructuring, Leadership Assesment, Leadership Retention, Data Modeling, Online Marketing, Product Development, Product Management, Portfolio Management, Project Management, Executive Recruiting Leadership, Development Leadership, Executive Placement, Employee Selection, Career Development