Service Desk Manager
The mission of the AAFP is to improve the health of patients, families, and communities by serving the needs of members with professionalism and creativity.
Technology professional with experience managing enterprise level systems and applications. Expert in gathering, analyzing and defining business and functional requirements; process-mapping initiatives; and designing/re-engineering processes, workflow and technology solutions. Proven ability to lead seamless implementations and deliver next-generation technical solutions that improve staff experiences and workplace productivity Specialties: Atlassian Administration, Microsoft Lists, Microsoft Teams, Microsoft Visio, Microsoft SharePoint, M365 Administration, Cisco Room Device Administration
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