Vinod Fernandez Email Address

Senior Manager Pre Sales

3i Infotech is a global IT company offering IP based software solutions, including Banking, Insurance & Asset Management and ERP software solutions.

Highly strategic and solutions oriented professional with 14+ years experience in instituting and supporting organization’s enterprise service, pre-sales, account management, and operational strategies to improve customer experience and drive sweeping profits for the organization. Engaging leader with history of success in the management of overall progress and development of prime accounts and pre-sales strategies, along with providing quality, value added services and solutions.∎ Enterprise account management and pre-post sales consultationproficiencies with proven success in positioning organizational products/services amongst top performers in markets∎ Superior driving force for enterprise market strategy and channel partner alliances. Utilize consultative sales techniques throughout a multiple-level sales process, and aligns strategic plans with customer’s business needs∎ Verifiable track record of measurable success contributing to KPI’s, quality assurance and profitable operations with well-trained and highly motivated support teams, driven to ensure customer satisfaction and loyalty∎ Empowers organizations in the chain of business cases, decision making, (multi) project realization and/or program management, with due considerations in sales, marketing, service delivery and operations processes∎ Advanced acumen in amalgamating organization’s vision of customer centricity and leading customer experience strategy and framework∎ Demonstrated ability to combine visionary, strategic, and tactical operational expertise to produce bottom-line results and financial strength, through account expansion/management and accelerated sales planning efforts▪ Enhanced revenues on diverse parameters, encompassing Churn Management for Subscriber, Value, Premium, Upselling/ Cross selling via Service Desk, Postpaid Collections, etc.∎ Influential leader and persuasive negotiator. Powerful presenter of organization’s portfolio of products and services.