Eric Santillan Email Address

Vice President of Customer Success

•Seasoned program management professional with over twenty years of experience leading, delivering, and ensuring the success of customer service software solutions for enterprise customers, renewable energy projects, and direct marketing services. •Skilled at bringing individuals, technology, resources, and cross-functional teams together to work collaboratively on identifying and assessing customer needs, implementing software and technology solutions, and ensuring program success. •Advanced program and project management knowledge combined with hands-on experience utilizing various methodologies and tools. Recognized organizational, analytical, technical, and leadership skills managing both enterprise client engagements and internal programs. •Exceptional communication and interpersonal skills with a proven record in successfully managing, mentoring, and developing local & geographically dispersed teams.