Director of Technical Operations
Zipwhip pioneered the concept of utilizing the cloud to enable existing mobile, landline, and toll free numbers to send and receive texts from any connected desktop, tablet or smartphone. Additionally, Zipwhip offers a carrier-grade texting platform to help mobile and landline operators modernize the text messaging medium. Our technology introduces trailblazing functionality while holding true to the distinct culture of texting that consumers have grown to love. Zipwhip cloud texting powers over 18M existing wireless and fixed line phone numbers.
- Highly experienced and skilled in managing engineering, operations, and corporate IT/applications teams - Extensive background building engineering teams in both high growth startup companies and mature enterprise organizations- Experienced shipping SaaS applications and distributed networks at scale using open source and enterprise technology- 10+ years of data center management, hybrid cloud computing, and migrating companies to the cloud (AWS, Azure)- Led multiple DevOps transformations and built supporting engineering systems (CI/CD) to improve developer velocity, security, and overall software quality- Expert in working cross functionally with customer success, technical support, and sales/product teams to improve overall customer experience- Skilled in negotiating contracts with various enterprise hardware, software, and cloud vendors- Experience developing information security programs to support SOC2 Type I/II, ISO, GDPR, PCI/DSS, and SOX compliance