Ramakrishnan Jayaraman Email Address

Senior Director of Engineering

Tillster is the global leader in customer engagement programs and self-service ordering for the quick service restaurant and casual dining industries. The company provides multi-channel, market-specific digital solutions for ordering, payment, loyalty and lifecycle management that integrate across online, mobile, tablet, kiosk and call center platforms.

17+ years of strong experience in product engineering involving Enterprise/Solution architecture, Application/Database design, cloud strategy/migration, analysis and Program management in the enterprise, web, retail and printing & imaging domains. Software Engineering & Program Management • Expertise in managing 80+ member distributed Agile programs and teams of mixed profiles • Managed services engagement resulting in reducing costs by 40+% in multiple businesses • Excellent hands-on development skills spanning multiple technologies Architecture • Expertise in architecting solutions ranging from low level kernel mode drivers,printer drivers to middle tier applications to mission critical applications,web platforms,analytics frameworks,cloud/big data,middleware,e-commerce,SaaS,BTO,ITSM • Architected and developed several IOT based solutions in retail,consumer,education domains • Enabled movement to cloud infrastructure across multiple organizations Leadership • Demonstrated advocacy of openness, transparency, and accountability to balance strategic vision and pragmatic need • Known for rapid discovery of key issues and intractable problems, inspire teams to strive towards success by collaboration,brainstorming and mentoring • Expertise in driving large scale projects with a keen focus on building for change • Lead customer teams aswell as distributed Wipro teams Pre-sales and Business Development • Accountable for business growth and handle multiple accounts including development and sustenance projects • Engaged on analysis and creation of proactive proposals for existing and future customer and projects • Helped with large scale RFPs for multiple accounts. Responsible for leading and landing multi million dollar deals Accolades & Trainings • Best Developer Award at Zensar technologies • Won several Wipro internal awards recognized at the GBU level • Several esteemed customer appreciation from major accounts like Shell, HP • TOGAF Trained